Privacy Policy

UVION ("UVION", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, or interact with our services.

This policy applies to the UVION website and any related landing pages, contact forms, WhatsApp enquiries, and marketing communications. Please read it carefully. By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

UVION is a software brand focused on solutions for tanning salons.

Registered Company Name: [Insert Company Name]
Jurisdiction / Country: [Insert Country / Jurisdiction]
Registered Address: [Insert Registered Address]
Contact Email: [Insert Email Address]

2. Information We Collect

We may collect and process the following types of information:

2.1 Information You Provide Directly

• Your name
• Your email address
• Your phone number
• Your business or salon name
• Any information you include when contacting us
• Any information shared through WhatsApp, contact forms, or other enquiry methods

2.2 Information Collected Automatically

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website
• Referral source
• General usage and analytics data

2.3 Information From Third Parties

We may receive information from third-party tools or service providers that help us operate our website, analyse traffic, manage enquiries, or improve our marketing.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and messages
• Provide information about UVION and our services
• Arrange demonstrations, consultations, or follow-up discussions
• Improve our website, content, and user experience
• Monitor website performance and usage trends
• Maintain security and help prevent fraud or misuse
• Send relevant marketing communications where permitted by law
• Comply with legal or regulatory obligations

4. Legal Basis for Processing

Depending on where you are located and the nature of your interaction with us, we may process your personal information on one or more of the following bases:

• Your consent
• Our legitimate interests in operating and improving our business
• The performance of a contract or steps taken before entering into one
• Compliance with a legal obligation

5. Marketing Communications

We may contact you about UVION, our services, and relevant updates if you have contacted us, requested information, or otherwise engaged with us. You can ask us to stop sending marketing communications at any time by using the unsubscribe option where available or by contacting us directly.

6. Sharing Your Information

We do not sell your personal information. We may share your information only where necessary, including with:

• Website hosting providers
• Analytics providers
• Email or communication service providers
• CRM or enquiry management tools
• Professional advisers, where necessary
• Law enforcement or regulators, where required by law

Any third parties who process data on our behalf are expected to handle it securely and only for authorised purposes.

7. International Transfers

Some of our service providers may process data outside your country. Where this happens, we take reasonable steps to ensure that your personal information is protected through appropriate safeguards and contractual protections.

8. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes set out in this policy, including to respond to enquiries, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, disclosure, alteration, or destruction. However, no online platform or transmission method can be guaranteed to be completely secure.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve performance, understand visitor behaviour, and enhance user experience. These may include essential cookies and, where enabled, analytics or marketing cookies.

You can usually control cookies through your browser settings. If we use non-essential cookies, we may provide a cookie notice or consent mechanism where required.

11. Third-Party Links

Our website may contain links to third-party websites or platforms, including WhatsApp and other external services. We are not responsible for the privacy practices, content, or security of those third-party websites. You should review their privacy policies separately.

12. Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

• Request access to the information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request transfer of your information where applicable
• Lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us using the details below.

13. Children's Privacy

Our website and services are intended for business and professional use and are not directed at children. We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal requirements, or data practices. Any updates will be posted on this page with a revised effective or updated date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

UVION
[Insert Company Name]
[Insert Address]
[Insert Country / Jurisdiction]
[Insert Email Address]